Frequently Asked Questions
Billing and Pricing
The key can be generated on the SMTPeter dashboard.
The support department can be reached during office hours via mail.
We store data that we collect in log files. You can browse and download these log files in the SMTPeter dashboard. You can download or request them via our REST API too. And of course, we handle your data with care.
In accordance with the GDPR you can request specific data, linked to a specific email address, and also submit a request to remove specific data.
For more information, you can contact our data protection officer via email@example.com.
In the dashboard all email statistics are displayed. These statistics can also be requested via our REST API.
To set up an account there is a simple checklist to run through. This checklist appears when logging in to the SMTPeter dashboard.
A sender domain must be set. This makes it possible to send legitimate email from SMTPeter. After this you can create a template and use our REST or SMTP API to send mail.
To start sending mails via SMTPeter, a sender domain must be configured. SMTPeter shows exactly how to configure your DNS settings. Do you need help with this? Then contact our support team.
You can use SMTPeter to send mail via email clients such as the Gmail app, Apple mail, Mozilla Thunderbird and Android email. The documentation on our site explains how you can send mail via the SMTP API.
If you want to conclude or terminate an agreement, you can contact info@SMTPeter.com. Here we will help you with your request.
Head out to the SMTPeter dashboard. There is an item "Email templates" in the menu. This is the central place where all templates are stored. From here you can easily create an HTML email template. You can also choose to create a simple responsive template with our drag-and-drop template editor.
No, HTML is not a must when creating emails. The drag-and-drop template editor makes it very easy to create email templates. Of course it is also possible to make an HTML email. SMTPeter can also help you to put your css inline.
Once a month we publish a newsletter with product updates. Important product updates can also be found on our blog.
Is there anything else you would like to ask us? Don’t hesitate to send an email to info@SMTPeter.com.